Waverly Heights Retirement Community in Lower Merion Township, Montgomery County, has announced its acquisition of GrayCare LLC, a care management company focused on supporting families as they make care decisions for loved ones.

Effective July 1, 2022, the business became Waverly Connect and will operate as a complementary business to Waverly Care, the retirement community’s one-on-one private duty home care service.

Waverly Connect will provide a comprehensive approach to supporting individuals and their families when navigating difficult decisions and trying to understand the variety of services available.

Care managers will provide information, resources and ongoing support that is individual to each person.

Click here to read the full press release.

Nicole J. Stroman, MSW, PCA, CMC
Executive Director

Nicole is the Executive Director of Waverly Connect. A Master’s level social worker, care manager certified (CMC) through the National Academy of Certified Care Managers, who has worked in health care since 2006, Nicole brings considerable experience and expertise in overseeing and coordinating care for clients. In her past professional roles as a Personal Care Home Administrator and as a Social Worker in a skilled nursing setting, she provided counseling and guidance to individuals and their families to help them navigate difficult decisions and moments of crisis.

As Executive Director of Waverly Connect, Nicole continues to provide support and guidance to individuals and families always with a personalized approach to enhancing a client’s quality of life in a way that is specific to each person’s needs. She also provides overall administrative management and oversight of Waverly Connect. Nicole and her dedicated staff are committed to helping clients explore the many options and resources available to them for a safe and enjoyable life.

Heather Reilly, CMC

A Note from Heather:

Each one of us has a story that becomes no less important as we get older. For me, getting to know that story is a gift. Caring for an elderly loved one can be overwhelming and confusing. I like being part of the conversation with families in an era where society as a whole is becoming more aware of what it means to age well. Providing kindness and comfort to people as they age and their families is important work and I feel privileged to have a role in it.

Heather is a Master’s Level Licensed Clinical Social Worker and a Certified Care Manager. She’s been a member of the Aging Life Care Association since 2015 and currently serves on the Board for the Mid Atlantic Chapter. As a social worker, she worked primarily with families and children. She has also done extensive volunteering with the elderly. She joined GrayCare in the fall of 2014 and is thrilled to have made the transition to geriatric care and become a member of the GrayCare team. As part of the team, Heather provides clients facing health and other life challenges with assessment, planning, communication, and support services. Integral to GrayCare’s services is tailoring them to clients and their families.

Kelly Castner, BSW, CMC

Kelly is a bachelor’s level social worker and a Certified Aging Life Care Professional®. She has been a member of the Aging Life Care Association since 2021. Kelly has over 20 years of experience working in the health care industry as a care manager, social worker and discharge planner in both long- term care communities and short-term rehabilitative settings.

As a care manager Kelly will evaluate each client and meet their needs by locating appropriate resources, supports and answers. If Kelly doesn’t have the answer, she is committed to working with various resources to best address her clients questions and needs. Her passion is working with families and clients to build strong foundations between them and essential resources to achieve their goals and help achieve a better quality of life.